Heidi Mount, a dental practice coach with over 33 years of experience, joins host Lester De Alwis to reveal where the average dental practice quietly loses revenue every single day. From the pot of gold hiding in the unscheduled treatment list to the exact minutes wasted on a mistimed crown prep, this episode...
Aug 6, 2026
Thomas Passalacqua, executive coach and founder of Ascend Professional Pathways, joins Lester De Alwis to make the case that breaking free from dependence on insurance starts with leadership clarity, not a fee schedule or a marketing plan. Drawing on his experience both selling to dental practices and helping...
Jul 23, 2026
Naren Arulrajah, Founder and CEO of Ekwa Marketing, joins host Don Adeesha to argue that most dental practices don't have a traffic problem; they have a conversion problem. From the real cost of an unbooked new patient call to why the popular "Book Now" button is quietly losing practice patients, this episode breaks...
Jul 16, 2026
Episode 400 of the Less Insurance Dependence podcast marks eight consecutive years of weekly publishing without a single missed episode. Gary Takacs joins host Ashton Rogers to share what he has learned from coaching over 400 practices through the process of reducing insurance dependence: the FEAR acronym that keeps...
Jul 9, 2026
Laura Phillips, Enrolled Agent and Co-Founder of the Phillips Group, joins Lester De Alwis to cut through the financial blind spots that derail most PPO exit attempts. A busy practice is not a profitable practice. Laura walks through the two most common pre-exit financial mistakes, the cashflow and staffing benchmarks...